Privacy policy

 

Effective Date: November 2025
Business Name: DGWatch
Website: www.dgwatch.ca
Location: Toronto, Ontario, Canada
At DGWatch, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how it is used, and how we keep it secure.
Information We Collect
We may collect the following information when you use our website or contact us:
•⁠  ⁠Name, phone number, and email address
•⁠  ⁠Photos and details of your watch (brand, model, condition)
•⁠  ⁠Payment information (e-Transfer, bank wire details — not stored)
•⁠  ⁠Messages and inquiries sent through our website
•⁠  ⁠Technical data such as IP address and browser type

How We Use Your Information
DGWatch uses your information to:
•⁠  ⁠Respond to inquiries and evaluate watches
•⁠  ⁠Process buy, sell, trade, or consignment requests
•⁠  ⁠Schedule PPF protection appointments
•⁠  ⁠Improve our website and customer service
•⁠  ⁠Confirm identity for high-value transactions
We do not sell, rent, or trade your personal information.

How We Protect Your Information
We use secure systems and limited access protocols to keep your information safe.
Watches held for consignment are stored securely and insured while in our possession.

Sharing Your Information
We may share your information only when required to:
•⁠  ⁠Process payments
•⁠  ⁠Complete transactions
•⁠  ⁠Comply with law enforcement or legal obligations
We do not share information for marketing purposes.

Cookies & Website Tracking
Our website may use cookies to enhance site performance, improve user experience, and track general analytics. You can disable cookies at any time through your browser settings.

Your Rights
You may request to:
•⁠  ⁠View the information we have about you
•⁠  ⁠Update incorrect information
•⁠  ⁠Ask us to delete your information
Contact us at info@dgwatch.ca for any privacy-related requests.

Updates to This Policy
DGWatch may update this Privacy Policy from time to time.
The latest version will always be available on this page.